This report provides a comprehensive overview of a performance, focusing on collection efficiency, portfolio health, and operational benchmarks. 📊 Executive Summary: Portfolio Health
Roll Rates (the percentage of customers moving from one late bucket to the next). 2. Recency Report
The percentage of customers who made a "Promise to Pay" and actually followed through.
Financing income typically accounts for 17% to 18% of total vehicle sales revenue. 📈 Essential Operational Reports
Tracks a specific group of loans (e.g., all loans made in March 2024) over their lifetime.
Summarizes cash, credit, ACH, and checks while highlighting NSFs (Non-Sufficient Funds) and chargebacks. 5. Promise-to-Pay (PTP) Kept Rate Purpose: Measures collector effectiveness.
1–10 days, 11–30 days, 31–60 days, and 61+ days.
Determines if underwriting standards for that specific period were successful or led to higher-than-average defaults. 4. Cash Drawer & Reversal Report Purpose: Balances physical and digital payments daily.