They do not pay for diamonds or gemstones. In fact, you are required to remove all stones before sending your items in; Zales will not compensate you for them or return them if they are still set in the metal.
They accept gold (10K, 14K, 18K, 22K, and 24K) and all platinum items, even if they are broken or damaged. does zales buy used jewelry
If you have a jewelry box full of pieces you no longer wear, you might be wondering if a major retailer like Zales will take them off your hands for cash. The short answer is that focus on certain materials or trade-ins rather than a standard "buy-back" for all types of jewelry. They do not pay for diamonds or gemstones
To qualify for a trade-in, your new diamond purchase must usually be at least double the price of your original item's purchase price. If you have a jewelry box full of
This program typically only applies to natural diamonds. Lab-grown diamonds or fashion jewelry may not be eligible for the same trade-in terms. 3. Previously Owned Jewelry (Buying vs. Selling)
If your goal isn't cash but a better piece of jewelry, Zales offers a . This is primarily for diamond bridal sets and solitaires purchased at Zales.