The firmware file is usually named digicap.dav . Ensure it is extracted from any .zip folder before use. 2. How to Perform the Upgrade
Never turn off the DVR during the update. A power failure during this process can cause permanent hardware damage. Download File Firmware_DVR_HIKVISION_DS-7104HQH...
You can typically find the official files on the Hikvision Download Center or through regional portals like the Hikvision UK Support Portal. The firmware file is usually named digicap
Copy the digicap.dav file to the root of a FAT32-formatted USB flash drive. Plug the drive into the DVR's USB port. Go to . How to Perform the Upgrade Never turn off
There are three primary methods to install the file once downloaded:
Only download firmware from official Hikvision sites to avoid security risks like the CVE-2021-36260 vulnerability .
Check the label on the bottom of the DVR or the System Information tab in the menu to confirm if you have a version like the DS-7104HQHI-K1 or DS-7104HQHI-M1