: Defined which departments were responsible for specific tasks like cleaning or refilling.
They opened Microsoft Visio and started a "Basic Flowchart." Alex dragged a start shape onto the canvas: "Morning Coffee Craving." From there, they added decision diamonds. "Is the hopper full?" "Did the last person actually clean the filter?"
💡 : You can use the Microsoft Visio Data Visualizer in Excel to automatically generate flowcharts from your data tables.
: Linked ideas together to show the direct consequences of each action.
By lunchtime, the flowchart had grown. Alex used specialized "Cross-functional Flowchart" shapes to show how the mess crossed between departments—Sales always left the pot empty, and IT was the only group that knew how to descale the heating element.