Reengineering The Corporation : A Manifesto For... -

Hammer and Champy viewed Information Technology as an , not just a tool. IT shouldn't just make old processes faster.

: Challenge long-standing assumptions. If a rule doesn't add value to the customer, delete it. Reengineering the corporation : a manifesto for...

: Don't just automate old ways. Throw the old system away and start with a "clean sheet of paper." Hammer and Champy viewed Information Technology as an