The Design Of Everyday Things - Don Norman.pdf -

Should we try a , like a story about a "smart city" where even the sidewalks have bad UX?

Inside, his kitchen was a minefield of . His stove featured four induction burners arranged in a square, but the control knobs were lined up in a straight row. Every morning was a game of Russian Roulette with his omelets. He’d turn the third knob, expecting the back-right burner to heat up, only to find his coffee pot on the front-left melting into a plastic puddle. The Design of Everyday Things - Don Norman.pdf

The city of New Veridia was a marvel of “smart” engineering, but for Elias, it was a daily battle against invisible enemies. Should we try a , like a story

He stood before the door of his high-tech apartment, a sleek slab of brushed aluminum. There was no handle, no plate, and no hinge. It was a beautiful, featureless void. Elias pushed the left side; nothing. He pushed the right; a red light blinked mockingly. He tried to slide it. Finally, he leaned his entire body weight against the center, and it hissed open. "Great design," Elias muttered, "if you’re a ghost." Every morning was a game of Russian Roulette

The apartment was no longer a minimalist masterpiece. It was messy, labeled, and "cluttered." But for the first time since he moved in, Elias knew exactly how to live in it. He sat back, watched his correctly-heated stove, and realized that beauty is a poor substitute for a door that actually tells you how to open it.