Best Buy Computer Return Policy May 2026

You have two primary ways to return a computer purchased from Best Buy: Best Buy Return & Exchange Policy

Items purchased between Nov. 1 and Dec. 31 typically have an extended return window through Jan. 14. Condition and Fees best buy computer return policy

Best Buy 's return policy for computers allows for a full refund or exchange within for most customers, provided the item is returned in like-new condition with all original packaging and accessories . While the standard window is short, membership in "My Best Buy" programs can significantly extend this timeframe. Core Return Windows You have two primary ways to return a

While standard laptops often don't have a restocking fee, specific "activatable" devices (those with cellular capability) or high-end workstations may incur a 15% restocking fee if opened. Core Return Windows While standard laptops often don't

Customers are responsible for removing all personal data and resetting the device before returning it. Return Methods

The length of time you have to return a computer depends on your membership status at the time of purchase: 15 days.